Communication Skills

Effective communication in the workplace is essential to a successful business. From participation in meetings, to office e-mails, to delivering and understanding instructions on the shop floor, errors are costly and frustrating.

Factors to consider in successful spoken communication may be:

• clear, concise speech
• listening
• idiom and colloquialisms
• body language
• cultural knowledge

Factors to consider in successful written communication may be:

• clear, concise expression
• grammar and spelling
• layout
• computer skills

Literacy Waitakere can provide a customised  programme to have your employees at any level in a workplace communicating more effectively, both internally and externally.

Send us a message and one of our team members will get in touch with you.