Effective communication in the workplace is essential to a successful business. From participation in meetings, to office emails, to delivering and understanding instructions on the shop floor, errors are costly and frustrating.
Factors to consider in successful spoken communication may be:
- clear, concise speech
- active listening
- idiom and colloquialisms
- body language
- cultural knowledge
Factors to consider in successful written communication may be:
- clear, concise expression
- grammar and spelling
- computer skills
Literacy Waitakere can provide a customised programme to have your employees at any level in a workplace communicating more effectively, both internally and externally.
Call us on 09-825-0220 or send us a message and one of our team members will get in touch with you.