Communication Skills

Effective communication in the workplace is essential to a successful business.  From participation in meetings, to office e-mails, to delivering and understanding instructions on the shop floor, errors are costly and frustrating.

Factors to consider in successful spoken communication may be:

  • clear, concise speech
  • listening
  • idiom and colloquialisms
  • body language
  • cultural knowledge

Factors to consider in successful written communication may be:

  • clear, concise expression
  • grammar and spelling
  • layout
  • computer skills

Literacy Waitakere can provide a customised  programme to have your employees at any level in a workplace communicating more effectively, both internally and extermally.

Send us a message and one of our team members will get in touch with you.